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YOUR THOUGHTS PLEASE?

Thank you for choosing to stay at the Sample Hotel & Spa! We hope you enjoyed your time with us and took advantage of everything our hotel and this beautiful area has to offer. If you have a second, please fill out this brief survey; your feedback is very important to us. 
 
 

Based on a scale of 1-10, with 10 being the highest score:

General

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5

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10

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  Your overall experience as a guest  
  The value for the price paid  
  Cleanliness and maintenance of hotel  
  Responsiveness to staff of your needs  
  Knowledge of staff  
 


Arrival

 
  Accuracy of reservation  
  Speed/efficiency of check-in  
  Staff friendliness at check-out  
  Helpfulness of bell staff  
   

Departure

                       
  Speed/efficiency of check-out  
  Staff friendliness at check-out  
  Helpfulness of bell staff  
   

Guest Room

                       
  Size and comfort of room  
  Comfort of bed  
  Room decor/furnishings  
  Guest Room amenities  
  Cleanliness of guest room  
  Bath/Shower water pressure  
   

The Restaurant/Bar

                       
  Food quality  
  Speed/efficiency of service  
  Friendliness of staff  
  Value for price paid  
   

The Spa

                       
  Overall Spa experience  
  Treatment  
  Spa amenities  
  Knowledge of staff  
  Friendliness of staff  
   

Problem Resolution

 
  Please describe any problems during your stay  
   
  Did you contact anyone to resolve the problem?  
   
  Was the problem resolved to your satisfaction?
 
 

 

General Comments


  
 
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     Thank You!
 

The Sample Hotel & Spa  |  1400 E. Southern Ave.  |   Tempe, AZ 85282  |  480.756.9700